Important Weather Notice: Starmark is operating on a two-hour delay due to a winter storm. Customer Service will be available beginning 9:30am Eastern. Please email sales@support.com for any urgent matters. Thank you.

Important Weather Notice: Starmark is operating on a two-hour delay due to a winter storm. Customer Service will be available beginning 9:30am Eastern. Please email sales@support.com for any urgent matters. Thank you.


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Return Policy
  • The customer has 14 days to contact customer service or their service center director to initiate a return and receive authorization.
  • Merchandise must be in sellable condition and returned in original packaging. 
  • Custom orders are not eligible for refunds.
  • A refund will be issued as a credit to the account.
  • A restocking fee of 25% will apply to all returns.
  • Starmark reserves the right to not accept returns or issue credit for such products damaged in transit.
  • The customer is responsible for return freight (when applicable). Supply items may be returned via UPS or USPS.
  • Customer Service or your service center director can arrange to pick up larger items upon request.